Alternatively you can ‘Contact Us’
Applecheck Hopon Remote Access
Our Applecheck Hopon service is just one of several applications used in order to gain access to your computer/s when required.
Based on the issue that you may be facing with your computer, it’s not always necessary to bring your computer in for help. Applecheck can simply setup a remote session with you by accessing your computer over the internet.
This Hopon service is based on Simple Help’s secure 448-bit encryption and offers the benefit of supporting both Mac OSX and Windows systems, this does not require any changes to your firewall.
An engineer will guide you through the procedure step by step and so it’s nice n easy for you.
Alternatively, we can use Teamviewer
Download the Quick Support TeamViewer App
We have just changed our computer system here at The Boatyard Restaurant and Julian @ Applecheck Services has done a marvellous job
Brilliant service, can't thank Matt & Julian enough, would recommend to anyone.
We've worked with Applecheck since EMIC first started four years ago. The service we receive from them is essential to the smooth running of our business. Because we all travel extensively it is important that our IT support is world class. We know that problems occasionally occur but having the guys from Applecheck on your team means that they are dealt with quickly and never escalate into a disaster. They treat each small request with the same degree of professionalism as you would expect if it were a major IT issue. If you are looking for someone to support your Apple based IT then you will be in safe hands with Applecheck.
I am delighted with the wonderful service that I received from Applecheck and would not hesitate to use your company again.
Paul@the white bus
Fantastic service and very efficient.. Thank you all at Applecheck!!!
Fast work, friendly communication, and a total bargain!
Thank you for your excellent assistance. I have appreciated your advice and your friendly and kind support. If I should need any further help, I will definitely come back.
Am very appreciative of the quick service you provide, thank you for fixing my laptop and I will definitely be back should it go wrong again.....fingers crossed that won't happen though!
Ps sorry not on Facebook otherwise I'd have given you a "like".
Sent from my iPad
Indeed many thanks for the fast turnaround and your enhancements to my Macbook air! Would not hesitate to recommend your services.
"It's been great to get Applecheck on board, to find somebody that also knows Pro Audio was a real plus!"
I've been using my MacBook today extensively as it's 'feature time' of the month for me.
I'm most pleased you were able to complete the repair and upgrade as quickly as you did.
Also, I'm delighted that your 'fair pricing' enabled me to upgrade the hard drive and RAM. Indeed, I'm glad you found my hard drive was beginning to fail as I rely on the this laptop for my work.
Thank you for your time on the phone, which helped win you my business. I am so glad to know you're local to me and that I now don't have to endure the hassles of trekking to Lakeside to attend the McApple shop 'bun fight'.
You will be recommended warmly!
Many thanks for a fantastic service. Nice to know there are still companies like yours around, willing to assist at short notice and getting the job done at a reasonable cost.
Very pleased with end result like working from a new upgraded MacBook Pro.
Please convey my thanks to Matt, you are listed now for all future Mac issues.
Congratulations, what Apple support took hours if not days over without success you have resolved in six minutes.
Very many thanks,
Thanks for all your advice and for fixing my Mac , I'll be recommending you for sure. It's great to know your just a phone call away and local. Beats a call centre any day. Great personal service.
Excellent service, prompt repair of computer which we rely on so much for Video Editing.
Tony @ AJB Video Productions
Thank you to Applecheck for the very competent and thorough work in repairing my Mac book pro. The new hard drive is perfect.I will definitely be recommending your business to friends family and colleagues.
Thank you very much for all your help. You provide a great service, very helpful and very reasonable priced.
Good fast service - recommended
Swan Creative have now used these awesome guys at Applecheck for a year... and have not looked back, everything these guys do is simply amazing, considering that we used to do our own IT I would never go back, they are prompt, cost effective and we now can concentrate on what we do best, Design and Marketing other great companies, which when required we don't hesitate o recommend Apple Check to help out anything IT...
Swan Creative, Leigh on Sea
Thanks again so much for sorting this quickly its really appreciated.
Great service and I will refer you to my friends.
Job done perfectly! - I was having a rare problem with my macbook pro '12, which made my laptop's performance very slow and constantly lagging while playing video. So it was impossible to watch a movie and browsing was very unpleasant. My classmate recommended applecheckservices, and I sent my laptop on Friday to identify what the problem is, I got a call from them first thing on Monday wether to proceed or not with the hardware replacement and after agreeing, my laptop was ready just the next day! I'm very satisfied with the service and last but not least everyone was so friendly and helpful, especially Julian! So I highly recommend anyone should they require a fix or repair for their Apple's product.
Hi Julian, Hi Matt,
Thanks for completing the upgrade and service on my iMac so quickly. It has been back in service for over a week now and the performance certainly has improved.
Up until needing a new harddrive for my iMac, I’d not come across Applecheck before, but a quick look at their website and chat with Matt and Julian on the phone, confirmed to me that they knew what they were talking about and came across as trustworthy. In spite of the fact they are located some 50miles from me, I dropped off my iMac and Time Capsule for a replacement of the iMac’s hard drive and RAM upgrade whilst it was in. In spite of the Bank Holiday, Julian completed the work in a very short window and managed to recover and reinstall all my precious data from my Time Capsule; even updating the OS whilst he did so.
First class work from both Julian and Matt and I wouldn’t hesitate in recommending Applecheck to anyone needing support with their Apple products. 5* service.
Convenient location. Excellent service and reasonable price for work completed.
Would use again and recommend as alternative to expensive Apple store
Very efficient, very prompt, most helpful
Reg, Leigh on Sea
Many thanks for your kind assistance with my iTunes problem, it was very much appreciated! Nice to know there is someone out there who can help!
I would have no hesitation in recommending Applecheck and if (when) I get any further issues I will be back.
When my firewire blew out I was desperate. I gave up on Apple and Avid. Applecheck was the first on a googled list of Essex Apple experts. The service was excellent with every problem solved and every query answered.
Best regards to Julian.
Top class! - as always.
Excellent service. Friendly and efficient, I would recommend.
Very professional, as always. Striving to keep costs to a minimal whilst delivering a top quality service.
Always very helpful, quick to respond and knowledgeable. Julian is my first port of call if ever I need help in any way.
Many thanks for your help in repairing my iMac, greatly appreciated and couldn't be happier. I will happily recommend you to anyone who may need help or assistance.
If I had a Facebook account I would 'Like' Applecheck multiple times, as if I worked in one of those Chinese electronic 'Liking' sweatshops. But I don't, so I can't. Nevertheless, I can't recommend Applecheck highly enough.
When faced with a Mac laptop most computer specialists will run the other way, particularly when you are trying to find somebody to fix a laptop outside of London where, unfortunately, Dell seems to rule the day. So to have Applecheck in Leigh-on-Sea is an absolute godsend.
Applecheck work quickly, efficiently, politely and patiently with technological idiots - something I can attest to - as well as being highly knowledgeable when it comes to more complicated matters. Above all, Julian and Matt bring a human rather than a robotic side to technical support needs.
Many thanks, you got me out of real trouble with not one but two computers at once!
"Our Apple Mac's are working even faster than when we first bought them from Apple, you're a star"
good quick service 🙂
Thanks to Julian for sorting out my iMac's failed hard drive. He managed to retrieve most of my data, most importantly my precious iTunes library!
Julian has helped me out no end, I received a fast professional service and will always recommend.
My Mac was dying, and now it’s flying.
A prompt and professional service.
I would gladly recommend Applecheck if you’re looking for support
Julian is an excellent service provider who ensured we received best in class remediation of our IT issue. He is professional, highly competent and someone I would not hesitate to recommend.
Very satisfied, as usual thanks.
A great and reasonable priced repair plus excellent service.
Would definitely recommend.
Julian was very good at explaining the problems with my computer and the likely outcomes.
He provided a very good and efficient service and offered guidance in what to do next.
Julian at Applecheck, as always, offers a level of service rare in this day and age. He understands the importance of getting one back up & running (emphasis on 'back-up"!). I have had cause to use Applecheck's services four times now and he has, invariably, more than gone the extra mile on behalf of this particular customer. Highly recommended.
Thanks for your help guys, got one very happy boy.
Hope to do business again in the near future.
Julian provided an excellent friendly professional service and is certainly an expert in all that is Mac !
Our MacBook pro stopped working and Applecheck diagnosed and repaired the same day.
Will certainly use Applecheck services again.
I've received very good support and have been given a temporary replacement Mac to use while mine is in for repair, so excellent service.
As a Company we have used Julian's services for many years now and as testament to his services have never changed. The online ticket system for queries is fast and effective but also the response time to telephone calls is excellent. In our particular business we cannot afford to be without our IT system as it runs the entire business so need confidence that as time evolves our system is evolving with it. Good advice is given from websites to equipment and Julian is always on hand to make sure we run smoothly seven days a week.
Applecheck provides a good reliable service, that whenever I have encountered problems (of my own making or otherwise), Julian is always on hand to provide assistance and advice, and can provide real world examples of similar situations that help relate to problems of my own.
I would be happy to recommend Applecheck Services to other associates colleagues.
I'm really looking forward to recommending you guys to my friends in order that I can bask in your reflected glory. The service you provided to me was simply stunning and beyond expectation in every respect. I was in the plough of despond Thursday lunchtime and yet, within 24 hours, you had put me back on the mountain top.
David Hurrell (Artist, illustrator, designer, musician)
have been with Applecheck/Julian Lopez for almost 10 years and they have always been a crucial part in the smooth running of my business where deadlines don't allow for any technical glitches.
Whether it's averting a potential business crisis or answering a smaller query, Julian responds quickly and efficiently, treating every one of my requests with urgency and understanding.
Frankly, I'd be lost without the technical support I've received over the many years!
Hi Julian…..it's so refreshing to work with people who know what the are doing with our apple kit. You are both approachable, friendly and invariably solve the problem. My calls with Matt earlier this week are a case in point. He was courteous, inspired confidence and went about fixing the problem in a relaxed, methodical way.
Applecheck are flexible and responsive to the client's needs and give good technical advice and service. I would recommend them highly.
Applecheck were able to fix my MacBook Pro, which was slowly dying, and save all my files and applications. They quickly diagnosed the problem and offered advice and options on what to do. They also let me know what their work would cost before going ahead.
They provided a very friendly and professional service and I would definitely recommend them.
Thank you for the excellent service we received.
A very fast, efficient and friendly service. If the need arises I will not hesitate to use again.
I am very happy with the work Julian has done and I have no hessitation in recommending him.
After panicking that I’d lost everything, my iMac came back to me as good as new with all my documents exactly where I left them.
I can’t thank you enough for making the repair quickly and efficiently.
Applecheck - my Apple saviour. After my ageing hard drive had corrupted, Julian recovered all my data and reinstated it for me on a brand new drive - all in just a couple of days. I found him to be very approachable and he gave honest advice which is always refreshing. I will definitely not hesitate to recommend Applecheck services to others.
“Applecheck have been with us for many years now, servicing and maintaining our complete IT system. Being a design company our macs, emails, web, network, storage etc. is our business so to have a company that can service, troubleshoot and keep us up and running with the latest technology is paramount. They may not be based in the studio but always responsive and contactable. We don’t not see them as a supplier but very much part of the PAGE team. The only issue I have is the lack of cakes when they are onsite (especially Julian).”
Friendly efficient service as usual.
"A really amazing level of service -- diagnosed on the phone, a same day appointment and problem solved. Brilliant"
Very professional and friendly, laptop was fixed and ready the next day... and they even did some extra bits for free
Very informative and helpful service - I will use Applecheck again and would direct other Mac users too.
Tried Applecheck for the first time today and it was great!!
Julian really helped me sort out a long term problem and he managed it
all over the phone.
Will definitely use them again if I have any other problems.
I have found Julian from applecheck to provide a swift service and the results are always positive (he knows his stuff).
Great service, as usual, Julian has the patience of a saint!
Director @ Mayflower
After my MacBook disk crashed during an OS upgrade, I feared the worse, but Julian did a great job of rebuilding the laptop and recovering all the data - phew! The quotation was reasonable and accurate. All in all, great service and outcomes.
Thanks for your help. That's twice you have dug me out of a hole.
Julian, thanks for your help today you did very well in solving my problems.
AMAZING SERVICE!!! My mac developed a fault but due to its age (2008) Apple wouldnt touch it. On the way home I found Julian and Matt (Applecheck) on the Internet. True professionals and always willing to answer any questions. All of which were answered immediately! I dropped my machine off on Monday, a full diagnosis of the fault was provided. It was not worth repairing. They sourced a newer machine, dealt with all the data transfer, fitted a new hard drive and also added the latest OS (Yosemite) - all in a couple of days!! Will definitely be referring people to these guys and using them again in the future. Can't thank them enough!
I would just like to thank you for the fantastic service you have provided for me recently.
Your knowledge is second to none and your contact details have managed to work their way into my favourites!
Thanks again and all the best.
Technical Design Manager
H&L Russel Ltd
Many thanks for the quick and efficient turnaround for the installation of my RAM upgrade.Nice to know you guys are local and well recommended.
Barry Fiore (A.P.V cert) Parallel Image Film Productions
Applecheck have exceeded my expectations! Extraordinary A* service. I wish other companies would take example. Thank you for bringing my MacBook back to life. And for going that extra mile and tightening the screen to the keyboard and for attaching a missing cover for the screw. My MacBook is as new. Affordable pricing too.
Great guys and a good service. Had a little issue with my Mac Book Pro after it was repaired however this was not their fault! Messaged them on Facebook to notify them of the problem and took it in the following day. Repaired whilst I waited (with a little input from me 😉 ) which is really important as I have a hectic schedule.
Only criticism? Raise the height of the door! 🙂 Ouch!
Pleasure doing business with the guys at Apple Check!
It was the night before Christmas...well, about a week before Christmas and as ever, applecheck were super busy but still managed to service and upgrade my iMac within a day or so. The service provided at such short notice was outstanding...and at the best price. He does his utmost to fit in around you and is always on hand to offer free advice - nothing is ever too much!
In all, I have found Applecheck over many years to be very helpful, knowledgeable and always willing to assist.
keep at it!
Well pleased with the work done on my iMAC very quick and really good service
Applecheck are an amazing company!
Thankyou for sorting out my problems today in such a professional way.
Courteous, quick, and accurate in your work; you ooze the sort of confidence which is an essential requirements when one is not technically minded, but needs a working computer.
"Have been an Applecheck client now for around 10 years. On transferring my business from London to Essex I needed regular IT support. I discovered Applecheck/Julian by chance and I am so lucky to have such professional experts so close to home, here in Leigh-on-Sea.
A recent problem occurred when Julian was away on a family holiday. A phone call to Applecheck found Julian's able assistant Matt, who was quickly able to solve my iMac problem with a new part and I was soon up and running again.
I would Certainly recommend the Applecheck team for the smooth running of any business in need of excellent IT support."
Alan Cheek, Owner, Rail Images Photo Library, Leigh-on-Sea, Essex
Many thanks for looking at my apple macs today. The newer one
definitely runs faster which is great and I'm very happy you woken up the older
These guys are great and have a refreshing attitude towards 'Service',
I will never go to another Apple Store, that's for sure.
Anthony truly saved me from throwing my Mac and tablet out of the window, LOL
Apple Check - You Rock!
Great service, replacing hard drive, upgrading RAM and reinstalling back up under a very tight deadline. I would recommend for both personal and business.
Daniel Jones @ FTI Consulting
Having got nowhere with Apple helpline ( the bloke on the phone went a bit like basil fawlty,) I found Applecheck in Southend through Google.
Prompt, polite and efficient service, my computer works like new again!!
Thank you so much for your help, problem solved on old Mac & new 1 is fully loaded up & ready to rock & roll!!!!!
Great service & response, could not ask for any thing more!!!!
Will 100% come back if I need any more help & will recommend you guys to any one in need of a computer wizard!!!!
Thank you for servicing and upgrading my Mac
Excellent expert service and very quick.
I write this recommendation as a thank you to Julian and the service he delivered to resolve my IT issues. As a Director of a small business my laptop is a crucial piece of equipment and therefore when it goes wrong, it causes major problems. Julian was the person I called upon to help and he delivered a reassuring and efficient service and went above and beyond my expectations to resolve the problems I was facing. I wouldn't hesitate to recommend Julian and the service he offers to anyone as he is professional, cost effective and understands his clients. I was so impressed that I now use Julian to support my business in respect of back ups and technical support.
Excellent service, really pleased with our computer and with all the advice given. Repaired very quickly and a reasonable rate. Thank you so much, will certainly be using you again.
you were swift and efficient and solved all the computer problems we brought to you - much appreciated!
Strong Lady Productions
Thank you again for sorting out the problems on my Mac.
Always very polite and helpful.
Apple Check is the next best thing to having an internal IT chap; someone you can call, email or yell at to get something changed, fixed or improved and know it will be done....quickly.
I'd highly recommend them!
Thank you for fixing my Mac so promptly! Great service, no hesitations in recommending you or using your services again! Have. Great weekend!
You are always helpful and efficient and you ring quickly to rectify the problem.